News A Complete Guide to Reduce Remote PC Support Scams

A Complete Guide to Reduce Remote PC Support Scams


You may come across numerous crime reports related to remote support jobs, remote PC scams, online tech support scams and other virtual crimes. But have you ever considered preventing yourself from becoming a victim of such heinous crimes? Follow this guide to learn some quick tips to reduce remote PC support scams and online frauds.

Every day you might read a number of stories of innocent people who are being trapped by online scam artists. Various online computer support companies and specialized technicians perform illegitimate activities to give rise to such scams and shred out hundreds of dollars for non-existing computer problems. Many remote PC support firms are operating legitimate online support services, but some fraudsters might take remote login to inject stubborn infections and then charge you for removing them. Technicians engaged in performing fake remote support jobs take phone calls, emails and use chats as their potential tools to initiate communications and later on make false tactics for persuading a user.

If you’re also receiving such calls, then scan the following guide to avoid online PC support scams and relax in a secure environment:

What Approach Online Tech Support Scammers Follow?

1. Sometimes, notorious technicians might apply dirty tactics and confuse you by using a lot of technical terms. Tech geeks recommend understanding the exact problem and circumstance, before allowing an online tech expert to gain remote desktop access to your devices.

2. Some fraudsters might also attempt to gain remote access to the computer by either claiming strong infection on your device or by running fake antivirus software. The scammers try to take advantage of your innocent behavior and might create fearsome situations by scaring you about viruses or performance issues.

3. Always remember that genuine and trustworthy remote support companies will never give you a call until a user has requested for tech help. There are millions of fake companies operating remote support jobs to fix some common computer problems, which may not exist on your device at all. So whenever a suspicious caller asks about a remote desktop access, credit card information or even about system configuration and details, wait a bit and think.

4. Potential scammers can even target legitimate computer files and claim them as virus infected programs to scare you and present themselves as a helping hand. Don’t believe the technician blindly as the virtual world is not much reliable when it comes to user security and privacy.

How to Avoid Online Tech Support Scams?

1. The first and the most important tip is that a user should never give control of his computer to a third party unnecessarily. If the remote tech support company calls you out of the blue and asks for details of your PC, alert your senses and think twice before providing the permission. You should avoid entertaining such fake calls and immediately block their numbers to prevent future loses, hacks and scams.

2. Read the website, company information, customer reviews, services, fee or charges, testimonials, success stories and even certifications to confirm that the online computer support company is running legitimate services. You can also post questions in tech forums about the company’s service array, online security factors and even ask for help from proficient tech experts while selecting an online PC repair company.

3. Monitoring your computer’s unusual behavior and uncertain problems can help you in finding the performance flaws and tech issues. If you notice new and unexpected toolbars, constant error messages, sudden system shutdown and any other illegitimate activity, then report it to an expert and remove the virus instantly.

4. Install robust antivirus software on your machine and update it regularly to avoid stubborn viruses, malware, infections and online scams. Additionally, PC gurus recommend deleting anything that identifies as a problem or appear unreliable.

5. You should also change all the passwords that you might have handed out, believing the scammers call to be true. Stop the payment transfers by calling your bank, if paid for bogus services with a credit or debit card.


All the tips mentioned above can help you avoid infections and online scams, but always remember that your common sense is your basic defending tool. Users can also put their phone numbers on the National Do Not Call Registry to avoid or block illegal sales calls. Tech geeks recommend availing online technical support from original manufacturers or reliable brands to ensure safe and secure online PC repairs. So next time if you get any call or email regarding free online repair services, either hang up the call, delete the email or do not respond.

A Complete Guide to Reduce Remote PC Support Scams
General Contributor
Janice is a writer from Chicago, IL. She created the "simple living as told by me" newsletter with more than 12,000 subscribers about Living Better and is a founder of Seekyt.

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