Five Common VIPRE Internet Security Issues With Their Possible Solutions

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The ever-growing Internet threats are a matter of concern for modern cyber users because such infections can damage your devices to an irreparable extent and cause huge losses to data and information. VIPRE Internet Security offers enhanced online protection when compared to a free online virus scan, but it may get several performance issues over time. Read this article to know about common problems with their appropriate solutions, that you may face while using the VIPRE’s security program.

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VIPRE Internet Security is popular among PC users globally for its award-winning antivirus protection and two-way firewall features that can help to enhance your virtual security shield. The tool incorporates malicious website blocker, spam filter, anti-malware engine, and advanced anti-rootkit technology to keep all the leading Internet threats at bay. You can complete the VIPRE install and launch the application to run a virus scan on your device and remove all those stubborn infections in one go. The security suite is capable of deleting all traces of sensitive files and online browsing history permanently to ensure a safer web experience. The program is prone to some dangerous errors that may force stop the application immediately.

Read below to know some of those errors and try their mentioned resolutions to fix them:

Problem1: Trouble with Email Client After Completing VIPRE Install

Some of you may face problems with your email client after installing the VIPRE’s security program. Many users may not be able to send emails, receive messages, or even face difficulties in accessing the address books. The possible cause for the same is that the security program is causing a conflict between VIPRE’s email drivers and another driver installed on your PC. Additionally, some of the application rules may also block the email program and prevent it from sending/receiving emails. Follow these tips to resolve the issue and continue working with your emails:

• Launch VIPRE and select ‘Settings’ option on the screen that appears.
• Select the ‘Email Protection’ tab to make changes in the settings of the security software.
• Select the checkbox for your respective email client and click ‘OK’ to continue.
• MS Outlook users should disable all the ‘COM Add-ins’ to resolve the problem. If it works, then contact Microsoft for disabling add-ons permanently.

You can also click the ‘I use another email program’ option or the ‘Spam Filter’ option to resolve the problem. Sometimes, the application firewall may also conflict with your email client and end up closing all the communications with it. If you’ve set the program to ‘Learning’ mode during VIPRE install, then it may block the communication of the program inadvertently and doesn’t allow you to send or receive an email. Try the following tips to reset your VIPRE Firewall to default and ‘Simple’ mode:

• Launch VIPRE and enter the interface patiently.
• Select the ‘Firewall’ tab and click the ‘View Settings’ button.
• Select the ‘Reset to Defaults’ button to reset your firewall settings to default.
• Now, select the ‘Reset to Simple Mode’ option to send/receive messages using your email client.
• Select the ‘Delete all user defined firewall rules’ option and click ‘OK’ to reset your email client.
• Close your VIPRE suite and check your email program.

Problem2: Auto Patch Update Stays Indefinitely on ‘Applying Patches.’

The ‘Auto Patch’ feature of the suite checks for important security patches to help in strengthening your computer security. Since missing patches get exploited by attackers and malicious software, resulting in compromising your PC security, installing the latest updates becomes necessary. When the ‘Auto Patch’ feature stays indefinitely in ‘Applying Patches’ or ‘Patching started’ state, it is likely to access the User Account Control or User Agreement before applying the update. Use the following tips to install the updates and prevent your system security from getting compromised:

1. Check for an update alert on your Windows taskbar.
2. If the device displays an alert icon on the Task Manager, then click to open the alert.
3. The alert will prompt the ‘User Account Control’ window to confirm that you wish to install the updates.
4. Click ‘Yes’ to continue with the patch.
5. If VIPRE is unable to apply the patch, then you will require checking that whether or not the software needs an update.
6. Open VIPRE, click Manage > and Updates.
7. Scroll down until you reach the ‘Auto Patch Updates’ section.
8. Click the ‘Manage Patches’ section.
9. A new window presenting a list of available software updates will pop-up.
10. Open the respective application and update the software.

Problem3: Unable to Change VIPRE Auto Patch Check Frequency

VIPRE Auto Patch feature scans all the installed applications regularly and applies available updates automatically. Follow the steps below for changing the frequency of the feature:

1. Launch the application and enter the interface.
2. Click the ‘Manage’ tab and select ‘Updates’ section.
3. Scroll down until you reach the ‘Auto Patch Updates’ settings.
4. Change the frequency by entering your desired value in ‘how often you want VIPRE to check for Auto Patch updates’ option.
Problem4: How to Scan Facebook News Feed Automatically?
1. Launch the application and enter the interface.
2. Click the ‘Manage’ tab and select ‘Privacy’ section.
3. Locate the ‘Social Watch’ settings and checkmark the ‘Scan my Facebook timeline’ option.
4. Select the desired frequency and scan your Facebook timeline for potential viruses and malicious codes.

Problem5: Unable to View Scan History on VIPRE

Method1: Using the VIPRE Timeline method for viewing the VIPRE Scan History

• Launch the application and enter the interface.
• Click the ‘Timeline’ section and click the ‘We’ve cleaned…threats’ link.
• The application will now display the ‘Antivirus History’ window showing all your Scan History results.
Method2: Using the VIPRE Manage Tab method for viewing the VIPRE Scan History
• Launch the application and enter the interface.
• Click the ‘Manage’ tab and select the ‘Antivirus’ option.
• Scroll down until you reach the ‘Antivirus History’ section.
• Click the ‘View History’ button to display the complete Scan History.

Conclusion

You may confront numerous issues while running the VIPRE security suite, but various web tutorials can help you in resolving the same. You can apply the troubleshooting tips to fix the performance issues and functionalities problems. If the web tutorials and other software troubleshooting tips are unable to resolve the problem, then you can contact VIPRE Support for additional help. It is imperative to remember that installing the free VIPRE version is always better than running a free online virus scan.

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Five Common VIPRE Internet Security Issues With Their Possible Solutions, Seekyt
General Contributor
Janice is a writer from Chicago, IL. She created the "simple living as told by me" newsletter with more than 12,000 subscribers about Living Better and is a founder of Seekyt.