Getting bad review is not a new thing for business owners even when their services and products are well maintained and famous among peoples. Its a fact that some of your rivals and dissatisfied customers always try to lead your companys reputation down and do stupid comments about your services and products that can harm your online reputation. Especially if you are on top than its normal to get wrong comments and views from your competitors. But if you got a bad review and are worried how to remove it from Google? Then wipe your worries and look around you, there are several options available that can help you for the same.
We all know the importance of positive image and always want that others post something good about us and our business as well. But with the advent of information technology where we can get any information with just a click, its very easier for your competitors to post something that can harm your reputation and here are some ways through which you can deal with such comments and also remove them.
First thing that you can do is to contact the person who posted the wrong comment about your companys products and services. Generally customers make negative comments about the company when they are not satisfied with their customer services, high prices and quality of the products. We cant justify all reasons, but whatever be the reason, if your customer is not satisfied than as a business owner its your responsibility to make him satisfy and solve his queries. If still he is not happy, you can still ask him to remove the comment by making him understand the impact of it. Make a humble apologizing and ask him/her to remove the comment. Remember a bad comment can harm your reputation that you are building over the years, so it is important to resolve the issue quickly because the reaction of bad reviews over the web spread very rapidly.
In addition you can ask other customers that are happier and satisfied with your services to post the positive comments so that these comments surpass the negative one and once it has been done, it automatically reflects on search results. Mostly webmasters support you in removing negative comments because this will harm their own site reputation as well.
The best ways to remove negative comments from Google is to promote your companys brand as much as possible and you can easily do this by hiring a reputed web reputation management company. Rather than dealing with bad reviews and get frustrated with them, its much good to hire a firm that can repair your online reputation and manage it on regular basis.