VoIP is nothing but Voice over Internet Protocol and as in the recent times, internet is becoming easily accessible and also affordable, business organizations are gradually moving to VoIP instead of the age old landlines. In a simpler form, it might be said that VoIP is nothing but phone systems for small business. The concept of VoIP almost sounds dreamlike, because of its flexibility and affordability. Installing a VoIP is not a Herculean task and the costs involved are also not much. So if an organization has a broadband connection and a certain amount of bandwidth, using this mode of communication is not a problem. As using VoIP is not much of a problem and is inexpensive, even smaller companies can switch to VoIP from the traditional land line systems.
Different Features of VoIP
As far as VoIP for small business and a big business is concerned, the features required for both are same. Just because it is a small business does not mean that there can be some lesser features. In the first place, the phone systems for small business should have the capacity to make and receive calls via the internet. It should also have the ability to handle the virtual voicemail traffic for all the employees of the organization. Besides, some standard features which are mandatory in the VoIP systems include the options of call-forwarding, auto-greetings and also music on hold. If a small business plans to have an upgraded form of VoIP it must have the capability of handling conferences, call recording, ACD queues, direct dialing, transferring of calls between different extensions of an organization and all other features which are required for the seamless functioning of a small business. All of these features should work irrespective of the geographic location of employees, which means; the features should be equally efficient in the branch offices, cell phones and also land lines.
It is clear that phone systems for small business or VoIP have a different requirement from that of a home; hence, there will be some added features when VoIP is used for business purposes. Generally, at homes there is no requirement to transfer calls or route voice calls to different departments or employees. However, in some cases, if the phone systems which are used by the small business are installed at homes, it is an added advantage.
Things to Remember while Installing VoIP
Along with an internet connection, a business owner should make sure that all the internal connections like the routers and switches must have the capacity to handle the required load.
In case there is a bandwidth cap, the user should take that into consideration and act accordingly.
If a business owner decides to subscribe to a cloud based hosted VoIP service, it is a necessity that the phones of the organization are able to communicate through VoIP
Advantages of VoIP
The lesser cost of this mode of communication over the traditional means attracts a lot of business organization to switch to VoIP. For VoIP there is in fact no need to invest in a new set of hardware, the requirement is minimized
Secondly, scalability is another feature which gives VoIP an edge over others
Last but not the least if you want a seamless communication within and outside your small organization, it is a great idea to switch to the phone systems for small business or VoIP.
Call Ring Talk, a business communication solution provider based out of Orlando, FL provides cloud-based PBX phone systems for small business with inexpensive, advanced features. To learn more about the types of business phone systems, you may visit Wikipedia.